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Concern & complaints: What to do

Please report your concerns and complaints to the Town Hall
May 21, 2024

Corporation of the Town of Smooth Rock Falls

Report your concerns & complaints.

We understand that there are instances where the public may have concerns to share with the Town. We have made the process for submitting complaints or concerns easy with our online portal which can be found here or on the contact us page. You also have the option to submit in writing with a form available at the Town Hall.

If you have general concerns to share, such as potholes or missed garbage, and/or  concerns related to by-law enforcement, such as unkept yards,  animal control issues etc., please don’t hesitate to report it.

Please Note: We do not take anonymous concerns. All concerns and complaints must be completed with name, date, email, address and phone number provided. Your identity will not be divulged.

*These forms contains personal information collected under the Municipal Freedom of Information and Protection of Privacy Act and is maintained specifically for processing the complaint.

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We want to hear from you!

Do you have a suggestion on how to make Smooth Rock Falls an even greater place to live? What can be improved in our community? Fill out this interactive form and it will be submitted for potential review at an upcoming council meeting.