Contact Us

Complaint or Concern?

Submit them through the Cloudpermit Portal

Questions? Call us at 705-338-2717 

General Complaint Handling Policy

water service concerns

Do you have a concern or complaint in regards to your water service? Please fill out this form and send to johanna.berube@townsrf.ca  

Community suggestions

Do you have a suggestion on how to make Smooth Rock Falls an even greater place to live? We want to hear from you. Fill out a community suggestions form.

Town Hall

142 First Avenue, PO Box 249
Smooth Rock Falls, ON P0L 2B0

Tel: 705-338-2717 ext. 3
Fax: 705-338-2584

Send an Email

Town Hall

Hours of Operation
After hours emergency for issues regarding water, sewer and roads, please call the number above. This number is active after 4:00pm on weekdays and all day during weekends and holidays.
Monday – Friday
9:30am – 4:00pm
After Hours
1-866-650-5953

Town hall Holiday operating hours

Closed December 25th & 26th

Open December 27th & 30th

Closed December 31st & January 1st  

Open back to regular operation hours on January 2nd

EN

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Community Suggestions

We want to hear from you!

Do you have a suggestion on how to make Smooth Rock Falls an even greater place to live? What can be improved in our community? Fill out this interactive form and it will be submitted for potential review at an upcoming council meeting.